Mystic Island Accusations
-
MysticIsland
- Verified Vendor

- Posts: 45
- Joined: Fri Apr 06, 2018 6:03 am
- Contact:
Mystic Island Accusations
Good morning everyone,
There are many accusations going around about us that have no foundation or proof for that matter. I have typed up a much more in depth response to this situation but I just have a few questions.
1. Why is it that a positive review is considered shilling but a negative review is never looked at as suspicious?
2. Is kratom not processed differently by different vendors resulting in different color, consistency, and grind? Why does it have to be product switching?
3. Does price always equal quality? If we look around our daily lives don't we see more expensive items that have less effectiveness than those that are more affordable? If this is the case then can't that principle be applied to kratom?
Mystic Island prides itself on integrity. We never have and never will ask for reviews in return for kratom. We never have and never will product switch. We never have and never will try to suppress negative reviews, we only ask that reason prevails in regards to the subjectivity of the plant. We want to thank everyone who has and who will continue to support Mystic Island. We want to thank e_poison for giving us and those alike who were bannished unlawfully due to laughable hypocrisy a place to reside. We hope that everyone has an amazing Friday resulting in a great start to their weekend.
Cheers,
Will
There are many accusations going around about us that have no foundation or proof for that matter. I have typed up a much more in depth response to this situation but I just have a few questions.
1. Why is it that a positive review is considered shilling but a negative review is never looked at as suspicious?
2. Is kratom not processed differently by different vendors resulting in different color, consistency, and grind? Why does it have to be product switching?
3. Does price always equal quality? If we look around our daily lives don't we see more expensive items that have less effectiveness than those that are more affordable? If this is the case then can't that principle be applied to kratom?
Mystic Island prides itself on integrity. We never have and never will ask for reviews in return for kratom. We never have and never will product switch. We never have and never will try to suppress negative reviews, we only ask that reason prevails in regards to the subjectivity of the plant. We want to thank everyone who has and who will continue to support Mystic Island. We want to thank e_poison for giving us and those alike who were bannished unlawfully due to laughable hypocrisy a place to reside. We hope that everyone has an amazing Friday resulting in a great start to their weekend.
Cheers,
Will
-
beathappening
- Banned
- Posts: 1643
- Joined: Thu Apr 05, 2018 7:19 pm
Re: Mystic Island Accusations
I don't really have a dog in this fight, but good on you for coming in here and giving your side. Respect.
-
FibonCarbor
- Dedicated Kratomite (Rank 2)
- Posts: 25
- Joined: Wed Feb 06, 2019 7:31 pm
Re: Mystic Island Accusations
I ordered 8 Samples for Mystic Island and NONE of them did anything. All 8. I have no doubt it was good before or that it will get better, but the latest batch just does not work. I would definitely try again when you restock as your prices are fantastic; however, three people I know tried this batch and nobody felt anything.
I think people think the latest positive comment was shilling due to the fact that all but one review recently was negative, leading people to believe that review was false due to the overwhelming evidence of the contrary.
Maybe just let everyone know when you have a new batch?
I think people think the latest positive comment was shilling due to the fact that all but one review recently was negative, leading people to believe that review was false due to the overwhelming evidence of the contrary.
Maybe just let everyone know when you have a new batch?
-
MetalFusionDude
- Dedicated Kratomite (Rank 2)
- Posts: 34
- Joined: Wed Nov 21, 2018 5:07 pm
Re: Mystic Island Accusations
I can only speak with my personal experiences with MI. I've done a total of 6 orders in last few months. First 5 orders, no issues at all. MI always sent invoice quickly, usually in less than an hour. Shipping was extremely quick. Shipped out either same day or next day. No issues with communication. Order was packed and shipped professionally.
The strains I choose in first 5 orders definitely were def legit. I share kratom with a semi-decent size group of friends and we all liked it. Zero issues. Was quite happy to have found your service.
On my 6th order, I chose a strain that I thought was a standout from my previous order. Ordered it in a larger quantity less than one week later. Soon as I opened the packaging I could tell the color was much different. The powder from the week before was a more lightish green, color you see a lot with Green Strains. The strain in the new order was a brownish color. Very different from the previous order. I noticed it right away. I passed it on to a few different friends. Everyone i sent it to, including myself, felt zero effects. Where as the same strain a week earlier was giving us good effects.
I did not see any mention anywhere that MI had new batches, so when I reordered, it was assumed it would be the same strain/powder. I held off on saying anything on this forum as I like to give vendors the benefit of the doubt. Once more (negative) reviews showed up, i chimed in with my experience. I've been in the Kratom scene for a few years. Mostly on Reddit before the censoring started. I like variety and trying new vendors.
Do I think MI had any ill-will or nefarious intentions? No. Do I think there was either some kind of mixup, or strain switch? Yes. Could have very well been mislabeled or put it wrong bag, even from MI's supplier. Am I mad or angry at MI? No, not all. Just skeptical after my latest order.
The strains I choose in first 5 orders definitely were def legit. I share kratom with a semi-decent size group of friends and we all liked it. Zero issues. Was quite happy to have found your service.
On my 6th order, I chose a strain that I thought was a standout from my previous order. Ordered it in a larger quantity less than one week later. Soon as I opened the packaging I could tell the color was much different. The powder from the week before was a more lightish green, color you see a lot with Green Strains. The strain in the new order was a brownish color. Very different from the previous order. I noticed it right away. I passed it on to a few different friends. Everyone i sent it to, including myself, felt zero effects. Where as the same strain a week earlier was giving us good effects.
I did not see any mention anywhere that MI had new batches, so when I reordered, it was assumed it would be the same strain/powder. I held off on saying anything on this forum as I like to give vendors the benefit of the doubt. Once more (negative) reviews showed up, i chimed in with my experience. I've been in the Kratom scene for a few years. Mostly on Reddit before the censoring started. I like variety and trying new vendors.
Do I think MI had any ill-will or nefarious intentions? No. Do I think there was either some kind of mixup, or strain switch? Yes. Could have very well been mislabeled or put it wrong bag, even from MI's supplier. Am I mad or angry at MI? No, not all. Just skeptical after my latest order.
-
Oletimer
- Exalted Kratomite (Rank 7)

- Posts: 928
- Joined: Wed Sep 05, 2018 5:50 pm
Re: Mystic Island Accusations
I have some phatcracker I ordered back in October, then the phatcracker I got after shipping seizures, old one is good,last one ordered did nothing, so what's up with that? I have a bin of various types of kratom, all from before the shipping issues, it's ok,,something was definitely different after they restocked,as far as the phatcracker, I didn't order other stuff, I had plenty, so maybe their plain leaf is ok,,but mystic was popular for their specialty blends,,maybe if they offered free returns and let you replace the bunk with their other offerings,hahaha! Lost my trust, just come on here and rectify what issue was with phatcracker, ,maybe that will show transparency, telling the truth is better than making us sound like we are being haters, honestly is best policy,
-
SomethingClever
- Dedicated Kratomite (Rank 2)
- Posts: 8
- Joined: Fri Feb 08, 2019 6:53 pm
Re: Mystic Island Accusations
I’m new to kratom but I must admit I find those questions laughable and a sorry attempt at addressing users issues.
-
FuckHeroin
- Intense Kratomite (Rank 4)
- Posts: 234
- Joined: Mon Nov 05, 2018 9:11 pm
Re: Mystic Island Accusations
I felt the same way.. What a joke. Instead of owning up to the drop in quality, basically telling everyone that gave them a negative review that they were maybe a shill.SomethingClever wrote:I’m new to kratom but I must admit I find those questions laughable and a sorry attempt at addressing users issues.
I didn't find this to be a respectful approach to the situation by any means and you have definitely lost my support. Should have left the questions to yourself and went with the in depth response explaining the huge drop in quality at higher prices (no more promo codes) IMO.
-
beathappening
- Banned
- Posts: 1643
- Joined: Thu Apr 05, 2018 7:19 pm
Re: Mystic Island Accusations
He says at the beginning that he has a more detailed reply typed up, so will be looking forward to seeing that. While I did indeed find this original a bit skimpy, at least he made some sort of attempt. Here's hoping he comes through with a more well hashed out reply to these accusations. So I'm taking a wait and see approach. But if he doesn't come through with some sort of explanation/apology then, my hypothetical defenses are off the table. I'm just saying he used to have good kratom at one point so let's not all shit on him like he always sucked. Prove me right, Will.
-
instantKARMA
- Ultimate Kratomite (Rank 6)

- Posts: 680
- Joined: Thu Dec 27, 2018 5:11 pm
Re: Mystic Island Accusations
Not wanting to make any enemies or be a jerk here, but did anyone that had complaints bring them to the
attention of Mystic Island
I've seen complaints aired, on either this or another forum for another vendor,
I really can't remember where, but the vendor was never contacted directly. The vendor, having seen those posts,
responded and stated that they wished the matter would have been called to their attention and they would
have made an effort to rectify the situation, which I believe they did in the end, and everybody lived happily
ever after.
attention of Mystic Island
I really can't remember where, but the vendor was never contacted directly. The vendor, having seen those posts,
responded and stated that they wished the matter would have been called to their attention and they would
have made an effort to rectify the situation, which I believe they did in the end, and everybody lived happily
ever after.
-
beathappening
- Banned
- Posts: 1643
- Joined: Thu Apr 05, 2018 7:19 pm
Re: Mystic Island Accusations
No pictures/proof have popped up of the "strain switching". Some should or will, I know I would take a picture immediately if that happened. There's no excuse not to.instantKARMA wrote:Not wanting to make any enemies or be a jerk here, but did anyone that had complaints bring them to the
attention of Mystic IslandI've seen complaints aired, on either this or another forum for another vendor,
I really can't remember where, but the vendor was never contacted directly. The vendor, having seen those posts,
responded and stated that they wished the matter would have been called to their attention and they would
have made an effort to rectify the situation, which I believe they did in the end, and everybody lived happily
ever after.
I really don't want to go to bat for a shitty vendor but let's give him a chance before jumping on this bus, guys. This is a former top 20 vendor here and very recently one of MANY users top 3s lists.
Also much less than 100% of customers that have left reviews for the aforementioned strains are negative reviews.
I will be the first to jump in front of the "haha I was wrong and stupid" train if this is indeed proven a scam. But this also feels to be a bit of a mob mentality forming here.
And lastly, the kratom buyers motto, "caveat emptor" exists for everyone equally.
Inb4 someone says I'm a shill
-
SomethingClever
- Dedicated Kratomite (Rank 2)
- Posts: 8
- Joined: Fri Feb 08, 2019 6:53 pm
Re: Mystic Island Accusations
Not for nothing but pictures can be easily faked/kratom switched. Hes basically implying that people that once liked the company all decided together in some mass conspiracy to start leaving negative reviews which i doubt. I would take paying customers words over a vendor trying to make money. Sure maybe a conspiracy did arise but i doubt and sure maybe it was an honest mistake/ bad batches but hes nkt even saying thatbeathappening wrote:No pictures/proof have popped up of the "strain switching". Some should or will, I know I would take a picture immediately if that happened. There's no excuse not to.instantKARMA wrote:Not wanting to make any enemies or be a jerk here, but did anyone that had complaints bring them to the
attention of Mystic IslandI've seen complaints aired, on either this or another forum for another vendor,
I really can't remember where, but the vendor was never contacted directly. The vendor, having seen those posts,
responded and stated that they wished the matter would have been called to their attention and they would
have made an effort to rectify the situation, which I believe they did in the end, and everybody lived happily
ever after.
I really don't want to go to bat for a shitty vendor but let's give him a chance before jumping on this bus, guys. This is a former top 20 vendor here and very recently one of MANY users top 3s lists.
Also much less than 100% of customers that have left reviews for the aforementioned strains are negative reviews.
I will be the first to jump in front of the "haha I was wrong and stupid" train if this is indeed proven a scam. But this also feels to be a bit of a mob mentality forming here.
And lastly, the kratom buyers motto, "caveat emptor" exists for everyone equally.
Inb4 someone says I'm a shill
- BallzDeep9
- Kratom Legend (Rank 12)

- Posts: 3626
- Joined: Fri Apr 06, 2018 1:33 am
- Contact:
Re: Mystic Island Accusations
Below quotes from Mystic Island customers on this Forum, leading to their removal from Vendor List.I would take paying customers words over a vendor trying to make money.
This isn't the FIRST time we've pulled off the Vendor List. It's happened before. Trying to do the responsible thing. Read the Header! Customer Complaints get you yanked.. This isn't only a List of dirt cheap vendors. That would be easy! Unfortunately we've found that being "cheap" isn't always good!
Because the vendor is popular. We waited.. Until it seemed like TOO many to ignore. Possibly a majority of buyers on this Forum, are unhappy ?? That IS terrible. These were put together a week ago. QUOTES:
ArchaicNeologism -- I got a batch last week and it’s one of the weakest things in my very standard collection. It also looks identical to every other strain I got from them.
HoneyheadKid -- when I ordered more two weeks later (right around the time most vendors began running out of stock), it was a completely different color, and my reaction to it was very different, not pleasant.
labdog03 -- Personally I will not order from them again. I have gotten good product from them in the past, but since they had a supply issue, quality is GONE.
MetalFusion -- I had a recent order with MI that wasn't very good either. Such a shame, They also did the "strain switch". 2nd time powder was more brownish and complete bunk.
Maxxx -- I've ordered from so many vendors I've lost count, some good some bad, but Mystic is by far the worst of them all.
mamadollface -- I just got my gandalf order in last night.. purchased (1.20.19) and I feel absolutely NOTHING.
NLK316 -- My recent order of phatcracker did absolutely nothing for me -- this last order from 2 weeks ago is bonkers!
OleTimer -- after they restocked, I got a huge amount of phatcracker, and a few oz of white MD, I felt like I was drinking sandy grit,,got absolutely no affects. I have went back twice and tried again, no affects.
xOMERTAx -- Been a loyal fan of Mystic and my all time favorite blend, ever -- It’s trash unfortunately. Wasted 2 kilos on something that doesn’t do anything at all.
Banned on Reddit: KratomVendors is now on SAIDIT!
Please check out my current Auctions/ Sales on MM Trading Post! I'm also on MeWe/ Saidit/ Reddit. Thanks!
Please check out my current Auctions/ Sales on MM Trading Post! I'm also on MeWe/ Saidit/ Reddit. Thanks!
-
Arctic_Martian
- Dedicated Kratomite (Rank 2)
- Posts: 32
- Joined: Thu Apr 05, 2018 6:48 pm
Re: Mystic Island Accusations
This feels like the classic "corporate" response of deny, deny, deny. There's no hint that a potential problem is even under consideration - it's everyone else that must be wrong. Let's take a closer look:
I don't personally order from MI, but for those who do and have had good experiences, then that's great. By all means, stick with them if you're happy with the service. This "explanation" for recent complaints, however, is crazy self-righteous and accusatory. Not what I would expect from a business providing a service. Hopefully these issues will be resolved with MI attempting to compensate for unhappy customers, rather than insisting everyone else is wrong or conspiring against them.
First off, this isn't true. There are many positive reviews that are taken seriously, and accusations of shilling are infrequent, at least here and on MeWe. Suspicion for shilling only arises when there are loads of low-effort posts basically worshiping a vendor, contrasted with a few more down-to-earth reviews saying hold up, maybe don't buy into the hype. This was happening before Reddit censored r/kratom. It also doesn't help when you try the hyped-up vendor and find the product to fall short of the hype, which was my experience with MI.1. Why is it that a positive review is considered shilling but a negative review is never looked at as suspicious?
The first sentence is very true - products vary significantly between suppliers. But how does that rule out product switching? If a new product from a different vendor is suddenly sold under the same name as an older product, then it sure sounds like the products were switched without transparency. People ordered a product they liked in the past, expecting it to be the same product, and found it to be something entirely different. If it's a different product, then MI should have marketed it as such.2. Is kratom not processed differently by different vendors resulting in different color, consistency, and grind? Why does it have to be product switching?
Yeah, definitely - there are many vendors with lower prices and top quality products. I think almost everyone would agree with that. But that doesn't mean low-priced kratom therefore must be higher quality. If a bunch of people agree that a product is of poor quality, then chances are that's true, no matter what the price was.3. Does price always equal quality? If we look around our daily lives don't we see more expensive items that have less effectiveness than those that are more affordable? If this is the case then can't that principle be applied to kratom?
I don't personally order from MI, but for those who do and have had good experiences, then that's great. By all means, stick with them if you're happy with the service. This "explanation" for recent complaints, however, is crazy self-righteous and accusatory. Not what I would expect from a business providing a service. Hopefully these issues will be resolved with MI attempting to compensate for unhappy customers, rather than insisting everyone else is wrong or conspiring against them.
-
MetalFusionDude
- Dedicated Kratomite (Rank 2)
- Posts: 34
- Joined: Wed Nov 21, 2018 5:07 pm
Re: Mystic Island Accusations
This. I can take pictures of the difference of the two strains, but not sure that's "proof". I've been in the kratom scene for a few years and have powder from quite a few vendors. At this point, you just have to take my/others word for it or dismiss our complaints.SomethingClever wrote: Not for nothing but pictures can be easily faked/kratom switched. Hes basically implying that people that once liked the company all decided together in some mass conspiracy to start leaving negative reviews which i doubt. I would take paying customers words over a vendor trying to make money. Sure maybe a conspiracy did arise but i doubt and sure maybe it was an honest mistake/ bad batches but hes nkt even saying that
Here's the thing though, why would a bunch of people who don't even know each other, decide one day to "smear" MI? Many of us with complaints had previously praised MI.
Last edited by MetalFusionDude on Tue Feb 12, 2019 1:49 am, edited 1 time in total.
-
beathappening
- Banned
- Posts: 1643
- Joined: Thu Apr 05, 2018 7:19 pm
Re: Mystic Island Accusations
Will, as time goes by the benefit of doubt is briskly dissipating. if you did actually type up a longer reponse, like you said you did, there's no use in waiting to publish it.
You have a lot of explaining to and the more time that goes the worst it looks. Your company is getting seriously smashed here, you need to come up with something better than "some kratom is processed differently" as your fall back. This most certainly requires a legitimate intervention bho.
We know you're logging in, speak up.
If you want to save face, tell the truth. Your silence really doesn't help your case or reassure those unfortunate people who placed orders after you decide to go MIA keeping the money which is what may already be happening. God forbid there are new orders coming in
Has anyone any ordered in the past couple days?
You have a lot of explaining to and the more time that goes the worst it looks. Your company is getting seriously smashed here, you need to come up with something better than "some kratom is processed differently" as your fall back. This most certainly requires a legitimate intervention bho.
We know you're logging in, speak up.
If you want to save face, tell the truth. Your silence really doesn't help your case or reassure those unfortunate people who placed orders after you decide to go MIA keeping the money which is what may already be happening. God forbid there are new orders coming in
Has anyone any ordered in the past couple days?
-
plumplump
- Intense Kratomite (Rank 4)
- Posts: 192
- Joined: Mon Jan 28, 2019 3:39 pm
Re: Mystic Island Accusations
i have some coming that i ordered in the last week of january (im out of the country and a friend is bringing it) i should have it on the 15th. i am reserving any judgement until i try it myself. fingers crossed. i would be happy to post an honest assessment when i receive it. i've got no dog in this fight, im just hoping for some decent kratom. i will say that since it is difficult for me to get kratom where i am i went ahead and places an order with a different vendor and had it shipped for my friend to bring, just in case this one is bunk. i hope its not and that i end up with a bunch of good stuff.(its legal and all, its just hard to find international shipping if i dont wanna buy bulk from indonesia or whatever)
-
instantKARMA
- Ultimate Kratomite (Rank 6)

- Posts: 680
- Joined: Thu Dec 27, 2018 5:11 pm
Re: Mystic Island Accusations
Ordered R.Sumatra, G.Malay and R.Bali on Friday and should receive Monday or Tuesday.plumplump wrote:i have some coming that i ordered in the last week of january (im out of the country and a friend is bringing it) i should have it on the 15th. i am reserving any judgement until i try it myself. fingers crossed. i would be happy to post an honest assessment when i receive it. i've got no dog in this fight, im just hoping for some decent kratom. i will say that since it is difficult for me to get kratom where i am i went ahead and places an order with a different vendor and had it shipped for my friend to bring, just in case this one is bunk. i hope its not and that i end up with a bunch of good stuff.(its legal and all, its just hard to find international shipping if i dont wanna buy bulk from indonesia or whatever)
I presently have R.Vietnam, G.Vietnam, Mystic Vampire, R.Maeng Da, Big Red One, G.Maeng Da, W.Maeng Da, W.Sumatra, W.Borneo, W.Malay, W.Bali, Mystic Mermaid, G.Malay, G.Bali, Y.Thai and R.Bali from M.I. and all appear to be acceptable, but then,
not all of it is from the latest batch.
I'm still waiting for an answer from above from someone, anyone as to whether they contacted M.I. in regards to leaf they found to be unsatisfactory. Examples of 9 members out of 961 (as of this moment) that were dissatisfied is hardly a quorum. I've read other posts where members weren't happy with leaf from other vendors, saying certain strains did nothing for them. Does that make those vendors guilty of that which M.I. is being accused???
Perhaps I'm out of line here being new to the forum and all. If I am, I apologize. I'm just pointing out the injustice I'm seeing at this point...guilty until proven innocent! It's difficult to accept that a proven vendor would suddenly go rogue and jeopardize what they have achieved. As I stated in another post, I'm a fan of a number of other vendors. I've had crappy leaf from a few that I won't name because I don't want to see them stigmatized. I can think of three right now. I ordered several of their strains and they did absolutely nothing for me, I mean NOTHING, but that's just me. I won't order from them anymore because 5 out of 5 bad experiences with one or two of them is enough to put me off.
-
Goat
- Super Kratomite (Rank 3)
- Posts: 59
- Joined: Mon Apr 23, 2018 7:13 pm
Re: Mystic Island Accusations
In my humble opinion we should not blame the vendor if a product is less than satisfactory. The vendor orders from Malaysia at his expense expecting to get a good product. If some customers are not satisfied I am sure the vendor is disappointed but what can he do? He fronted his money for the product and the Indonesian supplier let him down. I had a batch from a vendor (rynes with play dough) last year that I was way less than happy with. I contacted the vendor, sent pictures of the product, and after some bantering back and forth, the vendor issued me a partial refund. He did the right thing. I was satisfied and am sure the vendor at least broke even. I think maybe mystic island could offer a partial refund to help appease the customers that are less than satisfied. I ordered from mystic a couple of years ago and due to an error they sent me 2lbs of the wrong product. I contacted them. They sent me 2lbs of the product I ordered and told me to keep the lbs sent by mistake. Let’s not condemn a vendor over an issue he did not cause.
-
Tylurnt
- Dedicated Kratomite (Rank 2)
- Posts: 18
- Joined: Sun Oct 21, 2018 10:08 pm
Re: Mystic Island Accusations
[quote="Goat"]In my humble opinion we should not blame the vendor if a product is less than satisfactory. The vendor orders from Malaysia at his expense expecting to get a good product. If some customers are not satisfied I am sure the vendor is disappointed but what can he do? "He fronted his money for the product and the Indonesian supplier let him down. I had a batch from a vendor (rynes with play dough) last year that I was way less than happy with. I contacted the vendor, sent pictures of the product, and after some bantering back and forth, the vendor issued me a partial refund. He did the right thing. I was satisfied and am sure the vendor at least broke even. I think maybe mystic island could offer a partial refund to help appease the customers that are less than satisfied. I ordered from mystic a couple of years ago and due to an error they sent me 2lbs of the wrong product. I contacted them. They sent me 2lbs of the product I ordered and told me to keep the lbs sent by mistake. Let’s not condemn a vendor over an issue he did not cause"
So they get their kratom from Malaysia, huh? Lol
So they get their kratom from Malaysia, huh? Lol
-
Goat
- Super Kratomite (Rank 3)
- Posts: 59
- Joined: Mon Apr 23, 2018 7:13 pm
Re: Mystic Island Accusations
I should have said Southeast Asia as I have no idea where Mystic’s supplier is located. I used Malaysia as an example. Hope I didn’t ruffle any feathers.
-
Arctic_Martian
- Dedicated Kratomite (Rank 2)
- Posts: 32
- Joined: Thu Apr 05, 2018 6:48 pm
Re: Mystic Island Accusations
So... vendors shouldn't be held accountable for the products they sell? That's mad silly. Part of a stateside vendor's role in delivering kratom to consumers is quality control, which means refusing to sell a product of unacceptable quality, or at the very least selling it at a significant discount. Some vendors have thrown out huge volumes of kratom because the quality was too poor to sell. It sucks, but it preserves the reputation of the vendor. Getting shipments of bunk kratom will happen to most vendors - how they handle that situation impacts their reputation. Vendors should most definitely be considered responsible for products they choose to sell.Goat wrote:In my humble opinion we should not blame the vendor if a product is less than satisfactory.
Also, most kratom comes from Indonesia, especially the island of Borneo. Neither Malaysia nor Southeast Asia as a whole are major producers.
-
Goat
- Super Kratomite (Rank 3)
- Posts: 59
- Joined: Mon Apr 23, 2018 7:13 pm
Re: Mystic Island Accusations
arctic Martian. A quote from your post.
( or at the very least selling it at a significant discount). If you read my post you should have noted that I thought mystic should offer a partial refund to dissatisfied customers.
( or at the very least selling it at a significant discount). If you read my post you should have noted that I thought mystic should offer a partial refund to dissatisfied customers.
-
Arctic_Martian
- Dedicated Kratomite (Rank 2)
- Posts: 32
- Joined: Thu Apr 05, 2018 6:48 pm
Re: Mystic Island Accusations
Right, and I think that's a very reasonable way to help rectify situations like these. I agree with you there. The point I was arguing against is your more general statement that vendors shouldn't be blamed for decidedly disappointing products. Vendors don't need to sell a product if they test it and find it inadequate, and indeed some have trashed entire shipments because of this. Basically, US vendors bear at least some responsibility for the products they sell - saying otherwise ignores the ideal expectations we consumers should have for our vendors!Goat wrote:If you read my post you should have noted that I thought mystic should offer a partial refund to dissatisfied customers.
-
MetalFusionDude
- Dedicated Kratomite (Rank 2)
- Posts: 34
- Joined: Wed Nov 21, 2018 5:07 pm
Re: Mystic Island Accusations
Suggestion for MI:
Put batch numbers on your packaging and website. Anytime you get a new batch, or get a new supplier, change the batch number! This would have helped avoid the "product switching" discussion. If you change suppliers, it's not going to be the same product as previous suppliers, even if it has the same name. They might both be called "Strain xx" but every farmer/supplier's leaf is different. Batch numbers should be added to all products anyways. This will help you/customers in case of a recall. It also helps with reviews as we the customers could post exactly what strain/batch they got.
MI isn't the first vendor to get negative reviews, nor will they be the last. Now that MI has gone back to their normal supplier, quality will be back up and good reviews will be rolling in. It will blow over.
One of the main purposes of this forum is to discuss Vendors and their Products, whether good or bad. We leave our experiences and thoughts on the products we receive from vendors. It's not personal and shouldn't be taken that way. MI admitted in another post they switched suppliers and the product was not good.
EDIT: Fixed spelling/grammar mistakes. Was posting via Cell
Put batch numbers on your packaging and website. Anytime you get a new batch, or get a new supplier, change the batch number! This would have helped avoid the "product switching" discussion. If you change suppliers, it's not going to be the same product as previous suppliers, even if it has the same name. They might both be called "Strain xx" but every farmer/supplier's leaf is different. Batch numbers should be added to all products anyways. This will help you/customers in case of a recall. It also helps with reviews as we the customers could post exactly what strain/batch they got.
MI isn't the first vendor to get negative reviews, nor will they be the last. Now that MI has gone back to their normal supplier, quality will be back up and good reviews will be rolling in. It will blow over.
One of the main purposes of this forum is to discuss Vendors and their Products, whether good or bad. We leave our experiences and thoughts on the products we receive from vendors. It's not personal and shouldn't be taken that way. MI admitted in another post they switched suppliers and the product was not good.
EDIT: Fixed spelling/grammar mistakes. Was posting via Cell
Last edited by MetalFusionDude on Mon Feb 11, 2019 5:57 pm, edited 4 times in total.
-
Goat
- Super Kratomite (Rank 3)
- Posts: 59
- Joined: Mon Apr 23, 2018 7:13 pm
Re: Mystic Island Accusations
True. The vendor is the middle man and should give a refund or adjust prices . I also think that vendors who get an inferior product from a supplier should post that on the forum.
- herbalhippie
- Global Moderator

- Posts: 7126
- Joined: Tue Apr 03, 2018 10:00 pm
- Location: Washington State
Re: Mystic Island Accusations
MetalFusionDude wrote:Suggestion for MI:
Put batch numbers on your packaging and website. Anytime you get a new batch, or get a new supplier, change the batch number! This would have helped avoid the "product switching" discussion. If you change suppliers, it's not going to be the same product as previous suppliers, even if it has the same name. They might both be called "Strain xx" but every farmer/supplier's leaf is different. Batch numbers should be added to all products anyways. This will help you/customers in case of a recall. It also helps with reviews as we the customers could post exactly what strain/batch they got.
MI isn't the first vendor to get negative reviews, nor will they be the last. Now that MI has gone back to your their supplier, quality will be back up and good reviews will be rolling in. It will blow over.
One of the main purposes of this forum is to discuss Vendors and their Products, whether good or bad. We leave our experiences and thoughts on the products we receive from vendors. It's not personal and shouldn't be taken that way. MI admitted in another post they switched suppliers and the product was not good.
Excellent post and I agree, MI should be using batch numbers.
I have bought from MI in the past and will certainly buy from them again in the future, later in the year.
-
Goat
- Super Kratomite (Rank 3)
- Posts: 59
- Joined: Mon Apr 23, 2018 7:13 pm
Re: Mystic Island Accusations
I meant to say that vendors should post the name of the supplier that they bought from.
- Haid3r
- Super Kratomite (Rank 3)
- Posts: 100
- Joined: Thu May 31, 2018 9:19 pm
Re: Mystic Island Accusations
Yup, batch numbers are also indispensable in the event of a contamination recall. Some of my summer bags from MI had no batch stamp on them, but all the winter bags do and that's a positive development.herbalhippie wrote: Excellent post and I agree, MI should be using batch numbers.
I have bought from MI in the past and will certainly buy from them again in the future, later in the year.
...And I will also be a returning MI customer. Bad batches happen, so do strains and blends that just don't jibe with a person's personal chemistry. Mystic's always been a straight shooter with me.
-
MetalFusionDude
- Dedicated Kratomite (Rank 2)
- Posts: 34
- Joined: Wed Nov 21, 2018 5:07 pm
Re: Mystic Island Accusations
.....
Last edited by MetalFusionDude on Tue Feb 12, 2019 1:45 am, edited 3 times in total.
-
beathappening
- Banned
- Posts: 1643
- Joined: Thu Apr 05, 2018 7:19 pm
Re: Mystic Island Accusations
Perhaps the best idea would be to leave this on the back burner for a little while and revisited back in say early summer make a few sample orders and test to see if the quality has improved at all?
I really don't think that everyone should give up on mystic who has been good to so many for so long after just a few batches
Although either way there's got to be some kind of talk about the not having any sample codes or discounts or anything like that.
that is sorely missed
I really don't think that everyone should give up on mystic who has been good to so many for so long after just a few batches
Although either way there's got to be some kind of talk about the not having any sample codes or discounts or anything like that.
that is sorely missed
-
instantKARMA
- Ultimate Kratomite (Rank 6)

- Posts: 680
- Joined: Thu Dec 27, 2018 5:11 pm
Re: Mystic Island Accusations
Received my shipment from M.I. this A.M.of R.Sumatra, G.Malay and R.Bali!
Compared the colors (through the plastic window) of the R.Bali & G.Malay
with my last bags of each. They look exactly the same. I'm not opening either
one at this moment because I already have an open bag of each strain. I Cracked
open the R.Sumatra early this P.M. and did a 2.2 g. burn. I would rate this a
6/10 only because, for me anyway, it wasn't exceedingly long lasting, a little
over 2 hours. It came on in around 8-10 minutes and was very chill with a
nice mood boost and mildly energetic. Over the next ½ hour or so it faded into
a nice state of relaxation, not sedating, but chill with average pain relief. Very
middle of the road. About what I've come to expect from this strain. Ordered
late Thursday afternoon, it landed at my doorstep around 10:00 Monday morning.
No complaints!
Compared the colors (through the plastic window) of the R.Bali & G.Malay
with my last bags of each. They look exactly the same. I'm not opening either
one at this moment because I already have an open bag of each strain. I Cracked
open the R.Sumatra early this P.M. and did a 2.2 g. burn. I would rate this a
6/10 only because, for me anyway, it wasn't exceedingly long lasting, a little
over 2 hours. It came on in around 8-10 minutes and was very chill with a
nice mood boost and mildly energetic. Over the next ½ hour or so it faded into
a nice state of relaxation, not sedating, but chill with average pain relief. Very
middle of the road. About what I've come to expect from this strain. Ordered
late Thursday afternoon, it landed at my doorstep around 10:00 Monday morning.
No complaints!
- ScottyK
- Intense Kratomite (Rank 4)
- Posts: 175
- Joined: Fri Feb 08, 2019 12:53 am
- Location: Wilmington, N.C.
Re: Mystic Island Accusations
Just got mine this morning. The Red Bali is fire.
-
zeroblackzx
- Dedicated Kratomite (Rank 2)
- Posts: 27
- Joined: Wed Dec 12, 2018 9:59 pm
Re: Mystic Island Accusations
To each their own I guess. I'm not going to say that the kratom I got from MI was the best or anything but it was certainly not as bad as everyone else seems to think. I enjoyed the Red Bali, Green Bali and Red Maengda quite a bit.
-
KratomKnight
- Kratomite (Rank 1)
- Posts: 1
- Joined: Thu Feb 14, 2019 8:31 am
Re: Mystic Island Accusations
I have been a faithful customer with mystic island kratoms for over a year, 95 percent of the time the product is great.
Last edited by KratomKnight on Fri Feb 15, 2019 1:03 pm, edited 1 time in total.
-
beathappening
- Banned
- Posts: 1643
- Joined: Thu Apr 05, 2018 7:19 pm
Re: Mystic Island Accusations
Will, itd be nice of you to respond again, like you said you would. Maybe you just don't care. The lack of coupon codes or at least for split kilos is kind of bullshit. Maybe you don't care about that or giving an explanation for that either. I was just trying to get people to give you a chance but I can see that was an exercise in futility. Either way you've lost a potentially long time, loyal customer. No big loss, just a few bucks right?
I'm sure you'll do fine either way, good luck.
I'm sure you'll do fine either way, good luck.
- e_poison
- Admin

- Posts: 2152
- Joined: Sun Jan 12, 2014 11:18 pm
- Contact:
Re: Mystic Island Accusations
He did reply in a new thread a few days ago - viewtopic.php?f=7&t=1799
-
beathappening
- Banned
- Posts: 1643
- Joined: Thu Apr 05, 2018 7:19 pm
Re: Mystic Island Accusations
Sorry !e_poison wrote:He did reply in a new thread a few days ago - viewtopic.php?f=7&t=1799
I missed that. Perhaps the title was too similar. Overall, it seems like note of the same. Came off a little more defensive, rather than contrite as I was pulling for. I was hoping for a more personable, down to earth reply, instead of more of the same. Perhaps that's why there was no replies. Several important thing he could have brought up that were omitted . Oh well. It seems like a little too late for most people anyway.
I feel like my response still stands. I never believed that there were shills, however some of the other changes would have been nice to have been addressed.
At the end of the day, every vendor has the right do whatever they want, just as any consumer has a choice to choose where they want to patronize. Sad to see then go off the vendor list, but plenty of otherr great vendors on the list!
-
instantKARMA
- Ultimate Kratomite (Rank 6)

- Posts: 680
- Joined: Thu Dec 27, 2018 5:11 pm
Re: Mystic Island Accusations
Don't write them off just yet! I've sampled a good bit of M.I. leaf the last two weeks and it's all been acceptable, including two strains from the recentbeathappening wrote:At the end of the day, every vendor has the right do whatever they want, just as any consumer has a choice to choose where they want to patronize. Sad to see then go off the vendor list, but plenty of otherr great vendors on the list!e_poison wrote:He did reply in a new thread a few days ago - viewtopic.php?f=7&t=1799
batch. The Red Bali is lights out for pain and, of the 90 or so strains I have from different vendors, it's been as effective for pain, or better, than most of them. Actually ordered another quarter kilo to go with the half kilo I already have. Would have ordered more but I've been binge buying of late and if I keep it up, I'm going to be in the dog house BIG TIME! Been on a roll since December and I just can't stop! pLeAse heLp!
-
beathappening
- Banned
- Posts: 1643
- Joined: Thu Apr 05, 2018 7:19 pm
Re: Mystic Island Accusations
I won't say I won't try them in like a year but right now I've got too much linend up; new strains better review etc .
And like I said I'm sure they'll be fine without me theyre a bug buyer. Although re-adding a split 75 coupon be nice.
And like I said I'm sure they'll be fine without me theyre a bug buyer. Although re-adding a split 75 coupon be nice.
-
Oletimer
- Exalted Kratomite (Rank 7)

- Posts: 928
- Joined: Wed Sep 05, 2018 5:50 pm
Re: Mystic Island Accusations
Back in oct or nov., I ordered a but load of mystic product,it's various sample size bags,,I go to it about once a week, it's all good,,but personally I think after the shipping seizures and you all had 3 maeng das,,period,,you were hurtin like other vendors, ,I think you were so eager to make up for lost revenue, by putting phatcracker on your list,,but no amyulist lusted,RED FLAG, so come on guys,,the same people that endorsed you,talked you up,recommended you,,are the same people who are griping about you now,,,fess up,, if you jumped the gun, fine,but don't bite the hands that fed ya,,if you at least offered some sort of peace treaty,,idk