constantly needing to sign in, won't take correct pw

If you are having tech problems with the forums or need to report a bug, let the admins know here.
Post Reply
User avatar
IndelibleDotInk
Kratom Legend (Rank 12)
Kratom Legend (Rank 12)
Posts: 3342
Joined: Thu Sep 26, 2019 12:21 pm
Location: Oahu, Hawaii

constantly needing to sign in, won't take correct pw

Post by IndelibleDotInk »

Hey, I keep getting logged out instead of being able to go directly to a post i've been emailed about.

Then it won't take my password and i have to change it to something diff, and then it doesn't work. Only after I request to get the page to change pw, then it truely changes.
User avatar
IndelibleDotInk
Kratom Legend (Rank 12)
Kratom Legend (Rank 12)
Posts: 3342
Joined: Thu Sep 26, 2019 12:21 pm
Location: Oahu, Hawaii

Re: constantly needing to sign in, won't take correct pw

Post by IndelibleDotInk »

also my cookies keep getting reset for this site, can't tell what i read sometimes.
User avatar
herbalhippie
Global Moderator
Global Moderator
Posts: 7118
Joined: Tue Apr 03, 2018 10:00 pm
Location: Washington State

Re: constantly needing to sign in, won't take correct pw

Post by herbalhippie »

IndelibleDotInk wrote: Thu Mar 03, 2022 12:31 pm Hey, I keep getting logged out instead of being able to go directly to a post i've been emailed about.

Then it won't take my password and i have to change it to something diff, and then it doesn't work. Only after I request to get the page to change pw, then it truely changes.
This is e_poison territory, he'll be able to help you later. :)
User avatar
IndelibleDotInk
Kratom Legend (Rank 12)
Kratom Legend (Rank 12)
Posts: 3342
Joined: Thu Sep 26, 2019 12:21 pm
Location: Oahu, Hawaii

Re: constantly needing to sign in, won't take correct pw

Post by IndelibleDotInk »

ty momma bear!
User avatar
e_poison
Admin
Admin
Posts: 2141
Joined: Sun Jan 12, 2014 11:18 pm
Contact:

Re: constantly needing to sign in, won't take correct pw

Post by e_poison »

Seems like a device issue. What device and browser are you using?
Email me directly: doublemherbals [at] gmail.com
User avatar
IndelibleDotInk
Kratom Legend (Rank 12)
Kratom Legend (Rank 12)
Posts: 3342
Joined: Thu Sep 26, 2019 12:21 pm
Location: Oahu, Hawaii

Re: constantly needing to sign in, won't take correct pw

Post by IndelibleDotInk »

hp laptop, chrome
User avatar
e_poison
Admin
Admin
Posts: 2141
Joined: Sun Jan 12, 2014 11:18 pm
Contact:

Re: constantly needing to sign in, won't take correct pw

Post by e_poison »

Have you tried clearing your browser cache? Since nobody else is reporting this, it's most likely not a website bug. Sometimes I have this problem on my phone with some websites and a quick Sarafi cache clear usually does the trick.
Email me directly: doublemherbals [at] gmail.com
User avatar
e_poison
Admin
Admin
Posts: 2141
Joined: Sun Jan 12, 2014 11:18 pm
Contact:

Re: constantly needing to sign in, won't take correct pw

Post by e_poison »

IndelibleDotInk wrote: Fri Mar 04, 2022 8:09 am hp laptop, chrome
I was thinking on this a bit more. Do you by any chance use a password manager?
Email me directly: doublemherbals [at] gmail.com
Blergs
Super Kratomite (Rank 3)
Posts: 95
Joined: Sat Feb 19, 2022 7:06 pm

Re: constantly needing to sign in, won't take correct pw

Post by Blergs »

Haven't had an issue myself. Sry to hear that.
Hopefully you get it figured out soon
User avatar
IndelibleDotInk
Kratom Legend (Rank 12)
Kratom Legend (Rank 12)
Posts: 3342
Joined: Thu Sep 26, 2019 12:21 pm
Location: Oahu, Hawaii

Re: constantly needing to sign in, won't take correct pw

Post by IndelibleDotInk »

no, i don't. also, you were right about clearing tracking, i did it twice, however my cookies got cleared out more than that often. i think perhaps i got the capitol one extension got added on, will check.
User avatar
IndelibleDotInk
Kratom Legend (Rank 12)
Kratom Legend (Rank 12)
Posts: 3342
Joined: Thu Sep 26, 2019 12:21 pm
Location: Oahu, Hawaii

Re: constantly needing to sign in, won't take correct pw

Post by IndelibleDotInk »

Still asking me to login every several times I hit the page. It's only affecting DoubleM.
User avatar
e_poison
Admin
Admin
Posts: 2141
Joined: Sun Jan 12, 2014 11:18 pm
Contact:

Re: constantly needing to sign in, won't take correct pw

Post by e_poison »

If it's constantly asking you to sign in, it means your browser is somehow deleting the doublem cookie.

Try clearing all browser data associated with Double M, close your browser, and restart your device.

If your password is saved by the browser, try manually changing it to the correct password in settings. Sometimes when I change my passwords, my browser doesn't update them for some reason, but they can be manually changed.

Wish I could help more man, but unfortunately nobody else is reporting this error, so it's impossible for me to diagnose without looking at your device and browser settings.
Email me directly: doublemherbals [at] gmail.com
User avatar
IndelibleDotInk
Kratom Legend (Rank 12)
Kratom Legend (Rank 12)
Posts: 3342
Joined: Thu Sep 26, 2019 12:21 pm
Location: Oahu, Hawaii

Re: constantly needing to sign in, won't take correct pw

Post by IndelibleDotInk »

It's fine, I appreciate you taking the time to look into it.
Post Reply